Pleasure Playroom™ · Charlotte, NC & Nationwide
Accepted methods, billing & security — for both shop purchases and design service retainers.
Pleasure Playroom accepts the following forms of payment for both shop purchases and design service retainers:
All credit & debit cards accepted at checkout
Accepted for shop purchases and design retainers
Buy now, pay later options available at checkout
Installment plans on select items
Custom playroom design projects are billed in structured installments to protect both our clients and our team:
Due at project commencement — secures your slot and begins the design process
Due when you approve the full design concept — before any procurement begins
Due prior to installation — your final payment before the space is brought to life
All design invoices are issued via our secure client portal. Payment links are valid for 72 hours. Contact hello@pleasureplayroom.com if you require an extension or alternative arrangement.
All shop orders are charged in full at the time of purchase. Your card is processed securely through Stripe — we never store your full card details on our servers.
For ACH payments, please note:
All transactions on pleasureplayroom.com are encrypted using SSL/TLS protocols. We take your financial privacy as seriously as we take your design privacy — your payment information is never shared with third parties beyond your payment processor.
For billing inquiries, please contact us at hello@pleasureplayroom.com with your order number or invoice number. We respond to all billing questions within 1 business day.